Return Policy

If you are dissatisfied with your order for any reason, you can return items for a refund or exchange. All items must be unused and in good re-saleable condition. Refunds for items returned within 30 days of the purchase date will be credited to your account or to a credit card. Refunds returned after 30 days of the purchase date will not be accepted. You may exchange an item, as long as it is worth the same dollar amount as the initial purchase, additional shipping and handling charges will apply.  There will be no refunds on gift certificates that have been redeemed or partially used. You may be subject to a 15% re-stocking fee for returns and exchanges, and customer is responsible for all shipping charges.

Mail your package in a pre-paid, insured, traceable method. Please write Attn: Vinyl Outlet on the package

Please call or e-mail for a Vinyl Outlet mailing address.